PRIVACY POLICY

Last updated February 04, 2026

This Privacy Notice for Progress Calls, LLC ("we," "us," or "our"), describes how and why we

might access, collect, store, use, and/or share ("process") your personal information when you

use our services ("Services"), including when you:

-Visit our website at http://www.progresscalls.com or any website of ours that links to this

Privacy Notice

-Use Progress Calls Accountability Check-Ins. A service that helps with goal identification

and providing accountability for progress on personal and professional goals each week.

-Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights

and choices. We are responsible for making decisions about how your personal information is

processed. If you do not agree with our policies and practices, please do not use our Services. If

you still have any questions or concerns, please contact us at alex@progresscalls.com.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more

details about any of these topics by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we

may process personal information depending on how you interact with us and the Services, the

choices you make, and the products and features you use. Learn more about personal information

you disclose to us.

Do we process any sensitive personal information? Some of the information may be

considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins,

sexual orientation, and religious beliefs. We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third

parties.

How do we process your information? We process your information to provide, improve, and

administer our Services, communicate with you, for security and fraud prevention, and to comply

with law. We may also process your information for other purposes with your consent. We process

your information only when we have a valid legal reason to do so. Learn more about how we

process your information.

In what situations and with which types of parties do we share personal information? We

may share information in specific situations and with specific categories of third parties. Learn

more about when and with whom we share your personal information.

How do we keep your information safe? We have adequate organizational and technical

processes and procedures in place to protect your personal information. However, no electronic

transmission over the internet or information storage technology can be guaranteed to be 100%

secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized

third parties will not be able to defeat our security and improperly collect, access, steal, or modify

your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy

law may mean you have certain rights regarding your personal information. Learn more about your

privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by visiting

http://www.progresscalls.com, or by contacting us. We will consider and act upon any request in

accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the Privacy Notice

in full.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

7. HOW LONG DO WE KEEP YOUR INFORMATION?

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

9. DO WE COLLECT INFORMATION FROM MINORS?

10. WHAT ARE YOUR PRIVACY RIGHTS?

11. CONTROLS FOR DO-NOT-TRACK FEATURES

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

13. DO WE MAKE UPDATES TO THIS NOTICE?

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the

Services, express an interest in obtaining information about us or our products and Services, when

you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the

context of your interactions with us and the Services, the choices you make, and the products and

features you use. The personal information we collect may include the following:

names

phone numbers

email addresses

mailing addresses

contact preferences

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you choose to make

purchases, such as your payment instrument number, and the security code associated with your

payment instrument. All payment data is handled and stored by Squarespace Payments. You may

find their privacy notice link(s) here: https://www.squarespace.com/payments-terms.

All personal information that you provide to us must be true, complete, and accurate, and you must

notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and

device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This

information does not reveal your specific identity (like your name or contact information) but may

include device and usage information, such as your IP address, browser and device

characteristics, operating system, language preferences, referring URLs, device name, country,

location, information about how and when you use our Services, and other technical information.

This information is primarily needed to maintain the security and operation of our Services, and for

our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You

can find out more about this in our Cookie Notice: https://www.squarespace.com/cookie-policy/.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and

performance information our servers automatically collect when you access or use our

Services and which we record in log files. Depending on how you interact with us, this log

data may include your IP address, device information, browser type, and settings and

information about your activity in the Services (such as the date/time stamps associated with

your usage, pages and files viewed, searches, and other actions you take such as which

features you use), device event information (such as system activity, error reports

(sometimes called "crash dumps"), and hardware settings).

Device Data. We collect device data such as information about your computer, phone,

tablet, or other device you use to access the Services. Depending on the device used, this

device data may include information such as your IP address (or proxy server), device and

application identification numbers, location, browser type, hardware model, Internet service

provider and/or mobile carrier, operating system, and system configuration information.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services,

communicate with you, for security and fraud prevention, and to comply with law. We process the

personal information for the following purposes listed below. We may also process your information

for other purposes only with your prior explicit consent.

We process your personal information for a variety of reasons, depending on how you

interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user

accounts. We may process your information so you can create and log in to your account,

as well as keep your account in working order.

To deliver and facilitate delivery of services to the user. We may process your

information to provide you with the requested service.

To respond to user inquiries/offer support to users. We may process your information to

respond to your inquiries and solve any potential issues you might have with the requested

service.

To send administrative information to you. We may process your information to send you

details about our products and services, changes to our terms and policies, and other similar

information.

To fulfill and manage your orders. We may process your information to fulfill and manage

your orders, payments, returns, and exchanges made through the Services.

To save or protect an individual's vital interest. We may process your information when

necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR

INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have

a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to

comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to

protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid

legal bases we rely on in order to process your personal information. As such, we may rely on the

following legal bases to process your personal information:

Consent. We may process your information if you have given us permission (i.e., consent)

to use your personal information for a specific purpose. You can withdraw your consent at

any time. Learn more about withdrawing your consent.

Performance of a Contract. We may process your personal information when we believe it

is necessary to fulfill our contractual obligations to you, including providing our Services or at

your request prior to entering into a contract with you.

Legal Obligations. We may process your information where we believe it is necessary for

compliance with our legal obligations, such as to cooperate with a law enforcement body or

regulatory agency, exercise or defend our legal rights, or disclose your information as

evidence in litigation in which we are involved.

Vital Interests. We may process your information where we believe it is necessary to

protect your vital interests or the vital interests of a third party, such as situations involving

potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent)

to use your personal information for a specific purpose, or in situations where your permission can

be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your

information without your consent, including, for example:

If collection is clearly in the interests of an individual and consent cannot be obtained in a

timely way

For investigations and fraud detection and prevention

For business transactions provided certain conditions are met

If it is contained in a witness statement and the collection is necessary to assess, process,

or settle an insurance claim

For identifying injured, ill, or deceased persons and communicating with next of kin

If we have reasonable grounds to believe an individual has been, is, or may be victim of

financial abuse

If it is reasonable to expect collection and use with consent would compromise the

availability or the accuracy of the information and the collection is reasonable for purposes

related to investigating a breach of an agreement or a contravention of the laws of Canada

or a province

If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court

relating to the production of records

If it was produced by an individual in the course of their employment, business, or profession

and the collection is consistent with the purposes for which the information was produced

If the collection is solely for journalistic, artistic, or literary purposes

If the information is publicly available and is specified by the regulations

We may disclose de-identified information for approved research or statistics projects,

subject to ethics oversight and confidentiality commitments

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL

INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the

following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with

third-party vendors, service providers, contractors, or agents ("third parties") who perform

services for us or on our behalf and require access to such information to do that work. We have

contracts in place with our third parties, which are designed to help safeguard your personal

information. This means that they cannot do anything with your personal information unless we

have instructed them to do it. They will also not share your personal information with any

organization apart from us. They also commit to protect the data they hold on our behalf and to

retain it for the period we instruct.

The categories of third parties we may share personal information with are as follows:

Data Analytics Services

Finance & Accounting Tools

Order Fulfillment Service Providers

Payment Processors

Sales & Marketing Tools

User Account Registration & Authentication Services

Website Hosting Service Providers

Data Storage Service Providers

Performance Monitoring Tools

We also may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or

during negotiations of, any merger, sale of company assets, financing, or acquisition of all or

a portion of our business to another company.

5. DO WE USE COOKIES AND OTHER TRACKING

TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your

information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather

information when you interact with our Services. Some online tracking technologies help us

maintain the security of our Services and your account, prevent crashes, fix bugs, save your

preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our

Services for analytics and advertising, including to help manage and display advertisements, to

tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending

on your communication preferences). The third parties and service providers use their technology

to provide advertising about products and services tailored to your interests which may appear

either on our Services or on other websites.

To the extent these online tracking technologies are deemed to be a "sale"/"sharing" (which

includes targeted advertising, as defined under the applicable laws) under applicable US state

laws, you can opt out of these online tracking technologies by submitting a request as described

below under section "DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?"

Specific information about how we use such technologies and how you can refuse certain cookies

is set out in our Cookie Notice: https://www.squarespace.com/cookie-policy/.

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services.

To opt out of being tracked by Google Analytics across the Services, visit

https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google,

please visit the Google Privacy & Terms page.

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in the United States. Regardless of your location, please be aware that

your information may be transferred to, stored by, and processed by us in our facilities and in the

facilities of the third parties with whom we may share your personal information (see "WHEN AND

WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?" above), including facilities in

the United States, and other countries.

If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland,

then these countries may not necessarily have data protection laws or other similar laws as

comprehensive as those in your country. However, we will take all necessary measures to protect

your personal information in accordance with this Privacy Notice and applicable law.

European Commission's Standard Contractual Clauses:

We have implemented measures to protect your personal information, including by using the

European Commission's Standard Contractual Clauses for transfers of personal information

between our group companies and between us and our third-party providers. These clauses

require all recipients to protect all personal information that they process originating from the EEA

or UK in accordance with European data protection laws and regulations. Our Standard

Contractual Clauses can be provided upon request. We have implemented similar appropriate

safeguards with our third-party service providers and partners and further details can be provided

upon request.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this

Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out

in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax,

accounting, or other legal requirements). No purpose in this notice will require us keeping your

personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will

either delete or anonymize such information, or, if this is not possible (for example, because your

personal information has been stored in backup archives), then we will securely store your

personal information and isolate it from any further processing until deletion is possible.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and

technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures

designed to protect the security of any personal information we process. However, despite our

safeguards and efforts to secure your information, no electronic transmission over the Internet or

information storage technology can be guaranteed to be 100% secure, so we cannot promise or

guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to

defeat our security and improperly collect, access, steal, or modify your information. Although we

will do our best to protect your personal information, transmission of personal information to and

from our Services is at your own risk. You should only access the Services within a secure

environment.

9. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age or the

equivalent age as specified by law in your jurisdiction.

We do not knowingly collect, solicit data from, or market to children under 18 years of age or the

equivalent age as specified by law in your jurisdiction, nor do we knowingly sell such personal

information. By using the Services, you represent that you are at least 18 or the equivalent age as

specified by law in your jurisdiction or that you are the parent or guardian of such a minor and

consent to such minor dependent’s use of the Services. If we learn that personal information from

users less than 18 years of age or the equivalent age as specified by law in your jurisdiction has

been collected, we will deactivate the account and take reasonable measures to promptly delete

such data from our records. If you become aware of any data we may have collected from children

under age 18 or the equivalent age as specified by law in your jurisdiction, please contact us at

alex@progresscalls.com.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your state of residence in the US or in some regions, such as the

European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights

that allow you greater access to and control over your personal information. You may review,

change, or terminate your account at any time, depending on your country, province, or state of

residence.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under

applicable data protection laws. These may include the right (i) to request access and obtain a

copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the

processing of your personal information; (iv) if applicable, to data portability; and (v) not to be

subject to automated decision-making. If a decision that produces legal or similarly significant

effects is made solely by automated means, we will inform you, explain the main factors, and offer

a simple way to request human review. In certain circumstances, you may also have the right to

object to the processing of your personal information. You can make such a request by contacting

us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT

THIS NOTICE?" below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal

information, you also have the right to complain to your Member State data protection authority

or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information

Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal

information, which may be express and/or implied consent depending on the applicable law, you

have the right to withdraw your consent at any time. You can withdraw your consent at any time by

contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US

ABOUT THIS NOTICE?" below or updating your preferences.

However, please note that this will not affect the lawfulness of the processing before its withdrawal

nor, when applicable law allows, will it affect the processing of your personal information conducted

in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our

marketing and promotional communications at any time by clicking on the unsubscribe link in the

emails that we send, replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or

by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT

THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still

communicate with you — for example, to send you service-related messages that are necessary

for the administration and use of your account, to respond to service requests, or for other non-

marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional

purposes. Information sharing to subcontractors in support services, such as customer service, is

permitted. All other use case categories exclude text messaging originator opt-in data and consent;

this information will not be shared with third parties.

Account Information

If you would at any time like to review or change the information in your account or terminate your

account, you can:

Upon your request to terminate your account, we will deactivate or delete your account and

information from our active databases. However, we may retain some information in our files to

prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or

comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If

you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If

you choose to remove cookies or reject cookies, this could affect certain features or services of our

Services. For further information, please see our Cookie Notice:

https://www.squarespace.com/cookie-policy/.

If you have questions or comments about your privacy rights, you may email us at

alex@progresscalls.com.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-

Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data

about your online browsing activities monitored and collected. At this stage, no uniform technology

standard for recognizing and implementing DNT signals has been finalized. As such, we do not

currently respond to DNT browser signals or any other mechanism that automatically

communicates your choice not to be tracked online. If a standard for online tracking is adopted that

we must follow in the future, we will inform you about that practice in a revised version of this

Privacy Notice.

California law requires us to let you know how we respond to web browser DNT signals. Because

there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do

not respond to them at this time.

Global Privacy Control: We recognize and honor Global Privacy Control (GPC) signals. If you

use a browser or extension that supports GPC, we will treat this as a valid request to opt out of the

sale or sharing of your personal information for targeted advertising purposes under applicable

state privacy laws, including the California Consumer Privacy Act (CCPA). When we detect a GPC

signal from your browser, we will automatically apply your opt-out preference without requiring you

to take any additional action. For more information about GPC and how to enable it,

visit globalprivacycontrol.org.

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY

RIGHTS?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana,

Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon,

Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to

and receive details about the personal information we maintain about you and how we have

processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also

have the right to withdraw your consent to our processing of your personal information. These

rights may be limited in some circumstances by applicable law. More information is provided below.

Categories of Personal Information We Collect

The table below shows the categories of personal information we have collected in the past twelve

(12) months. The table includes illustrative examples of each category and does not reflect the

personal information we collect from you. For a comprehensive inventory of all personal

information we process, please refer to the section "WHAT INFORMATION DO WE COLLECT?"

Examples Collected

Contact details, such as real name, alias, postal

address, telephone or mobile contact number,

unique personal identifier, online identifier,

Internet Protocol address, email address, and

account name

Name, contact information, education,

employment, employment history, and financial

information

Gender, age, date of birth, race and ethnicity,

national origin, marital status, and other

demographic data

Category A. Identifiers

YES

B. Personal information as

defined in the California

Customer Records statute

YES

C. Protected classification

characteristics under state or

federal law

D. Commercial information Transaction information, purchase history,

financial details, and payment information

YES

E. Biometric information Fingerprints and voiceprints NO

F. Internet or other similar

network activity

Browsing history, search history, online behavior,

interest data, and interactions with our and other

websites, applications, systems, and